Booking that starts from the job they said yes to.
This part is not built. Quoting and follow-up are working today; scheduling is on the bench. We are writing down what it has to get right before we ship it, so you can tell us where we are wrong.
Join the waitlistA calendar that knows what the work needs.
Most scheduling tools are an empty grid you fill in yourself. The hard part in the trades is not the grid. It is knowing which crew, how long, what has to happen first, and how far away the last job was.
- 01
The quote is the work order
By the time somebody says yes, the job already knows the scope, the address, the photos, the access notes and what your book says the work takes. A booking should fall out of that, not out of a second phone call where you ask the same questions again.
- 02
A crew is not a calendar slot
A crew of three with a dump trailer is not the same resource as one van. Some work needs a machine that is already out on another job. Some needs two people on the ground for the lift and one for the rest of the day. Offering a time you cannot actually cover is worse than offering nothing.
- 03
Drive time is time
The hour between the last stop and the next one is paid, whether or not it is on the calendar. Times offered to a customer should already account for where the crew is coming from and what part of your area they are working that day.
- 04
Same link, no new login
The customer confirms from the link they have used since the first photo. No account, no app, no password reset on a Saturday morning.
- 05
Order of operations
Posts set before the concrete pours. Concrete cures before the sod goes down. The dumpster is on the ground before the tear-off starts, and gone before the driveway is finished. When two trades touch one property, the customer should get one schedule, not three.
- 06
Things that move
Rain moves an exterior repaint. A late delivery moves an equipment changeout. A morning call-out eats an afternoon. Rescheduling has to be as easy as booking, or nobody will keep the calendar honest.
Your day stays yours.
A calendar you cannot trust is worse than a whiteboard. Whatever this ends up looking like, these hold.
- 01Nothing goes on the calendar from a quote you have not accepted
- 02No crew gets moved without you knowing
- 03No arrival window the day cannot hold
- 04No customer told a date before your team has it
What happens today when they say yes.
The quote is saved, the customer gets a clear receipt, and your team gets an email with the job on it. You call to confirm the date, the permits and the last details. Nothing lands on your calendar on its own, because there is no calendar yet.
Mason will not tell a customer a date, offer a window, or hint at one. That rule stays in place until booking actually works.